Ah, dropshipping—the business model that promises easy profits and low overhead. After all, you don’t hold the products you sell in your inventory. Instead, you purchase products from a supplier and have them shipped directly to your customers. But mind you: it can quickly become a nightmare. That’s especially true if you’re going the manual route to keep track of inventory levels, process orders, generate shipping labels, and manage returns. The good news is there’s a solution: a cloud-based ERP system like Kentro. With Kentro, you can automate all the laborious tasks and streamline your dropshipping business.
Here are some of the ways Kentro can help automate dropshipping tasks:
Inventory Management
Keeping track of inventory levels is crucial in dropshipping. With Kentro, you can automatically sync your inventory levels with your supplier’s inventory levels. This ensures you always have products in stock, preventing backorders and delays. You can also set up alerts to know when inventory levels fall below a certain threshold.
Furthermore, Kentro allows you to manage multiple warehouses, track inventory levels across all locations, and view real-time stock levels. You can quickly identify which products are selling well and which need to be restocked. You can also analyze inventory trends and determine which products to promote, which to liquidate, and which to stock up on.
Order Processing
Processing orders can be time-consuming and error-prone. With an ERP system like Kentro, you can streamline order processing by enabling the system to automatically send orders to your supplier along with the customer’s shipping information. This reduces the risk of errors and speeds up order fulfillment, ensuring customers receive their orders on time.
Plus, Kentro allows you to customize your order processing workflows, set up rules and triggers for order processing, and manage order statuses in real-time. You can even view order histories, track customer interactions, and analyze sales trends. All these features make it easy to manage your order fulfillment and provide a seamless customer experience.
Shipping and Tracking
Generating shipping labels and tracking information is another task that can take up a lot of time. You can use Kentro to automate this process and generate shipping labels and tracking information with just a few clicks. In turn, it becomes easy to track shipped orders and provide your customers with real-time updates on the status of their orders.
Moreover, Kentro integrates with leading shipping carriers like USPS, UPS, and FedEx, allowing you to compare shipping rates, print shipping labels, and track packages all in one place. You can also set up rules for shipping & tracking, manage multiple carriers, and monitor package delivery times. These features can save you time, reduce shipping costs, and improve the customer experience.
Returns Management
Returns are inevitable in dropshipping, and managing them can be a headache. With Kentro, you can automate the returns process and make it easy for buyers to initiate returns and for you to process them. It boosts customer satisfaction and reduces the workload on your staff.
Explore Kentro to customize order fulfillment and set up rules or enable features that trigger the returns process and manage it from start to finish. Feel free to ask us for assistance.
Reporting and Analytics
Kentro also provides detailed reporting and analytics to help you make fast and informed business decisions. You can track sales, inventory levels, shipping times, and other metrics to identify areas for improvement and optimize your dropshipping business. You can also set up alerts & notifications to stay on top of key metrics and take action immediately.
Summing It Up
To sum it up, dropshipping businesses can greatly benefit from a cloud-based ERP system like Kentro. When you make a tool work for you and automate key tasks like inventory tracking, order fulfillment, and shipping management, you can save time, reduce errors, and improve your bottom line. All these contribute to streamlining and growing your dropshipping business. Want to learn more about Kentro? Book a demo now.